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Character gone // account invalid password


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#1 omgitzluc

omgitzluc

    goblin scout

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Posted 02 February 2014 - 02:57 PM

I logged on today and my character is gone from the menu screen. My other account I was unable to log on, nobody has my info. Can you fix this?
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#2 GM Crystal

GM Crystal

    Orc shaman

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Posted 02 February 2014 - 04:28 PM

QUOTE (omgitzluc @ Feb 2 2014, 09:57 AM) <{POST_SNAPBACK}>
I logged on today and my character is gone from the menu screen. My other account I was unable to log on, nobody has my info. Can you fix this?

Make sure you are not connecting to the PvP server, aside from that I have no idea why your character would be gone.
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#3 omgitzluc

omgitzluc

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Posted 02 February 2014 - 05:01 PM

yeah its the normal server

"protocol version is different"

When I try to connect to the account it says invalid password but when I connect on the webpage to change my password its the correct password.
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#4 DirtyAmeno

DirtyAmeno

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Posted 03 February 2014 - 07:14 AM

I have same problem, yesterday i will create a character (nick: Mheow) and when i now log in the char disappeared.
EDIT: Solution: Install latest patch (Download session).
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